About Us
Why Choose Us?
Experience
We've worked in the IT support field for many years, helping both home and business customers, so we've a large knowledgebase to draw upon. A large, satisfied client-base, with many regular customers, is testament to the high level of service we provide. We're a business based largely on word-of-mouth and trust, as opposed to large-scale advertising and pushy sales.
Qualification
All engineers are suitably certified - accreditations include Microsoft MCP/MCTS, CompTIA A+ and Cisco CCNA. In addition, we carry full public liability and professional indemnity insurance cover. In addition, engineers are CRB/DBS clear, for peace-of-mind, particularly in a callout setting.
Flexibility
We pride ourselves on offering an unmatched service in the area. We can often arrange service within 1-2 hours via at least a phone conversation, with the actual remedial work tending to occur within the following couple of days (if not same-day) - parts and other factors permitting of course!
We cover a wide area, including the whole of North and North-East Lincolnshire, parts of East-Yorkshire and a large proportion of the rest of greater Lincolnshire. We don't restrict ourselves too much as we believe we can provide a fast and affordable service even over this large catchment.
Versatility
Hand-in-hand with our experience comes the ability to service, and advise on, a vast range of computing topics and devices. We are well-versed in all tech aspects including smartphones, tablets, modern smarthome devices and the 'internet-of-things'.
What Do We Offer?
To quickly summarise what we can provide, here is a quick non-exhaustive list.
Rapid Callouts in Barton, Brigg, Hull, Scunthorpe, Grimsby, Louth and surrounding areas
Prompt Repairs for PC, laptop/netbook, Apple iMac, Macbook/Pro/Air and more
Other IT support options including remote connection, telephone and distance (postal) repairs
Common day-to-day servicesfor computing include:
>New PC/laptop set-ups and tuition
>Ongoing maintenance and tune-ups
>Security installation and advice
>Computer diagnostics/ upgrades
>WiFi networks/ printers/ CCTV
>File/ printer/ network sharing
Specialist services for computing include:
>Data recovery, transfer and backup
>Motherboard repairs/replacements
>Drive clone and system duplication
>Virus/ malware/ hack disinfection
>System audits, e.g. PCI-compliance
